FAQ
Welcome to our FAQ Guide, designed to answer all your questions and ensure you have the smoothest experience possible, both literally and figuratively! Whether you're prepping for your waxing appointment or taking care of your skin post-facial, we've got you covered with our detailed guides. From what to avoid before your appointment to how to pamper your skin afterward, consider this your ultimate resource for achieving and maintaining silky-smooth, radiant skin.
Facial Clients
Pre-Facial Treatment Guide:
Our Pre-Facial Treatment Guide is here to make sure your skin is prepped and primed for the best results. With a few easy-to-follow tips, you'll walk into your facial feeling like a superstar. From avoiding harsh products to keeping your face clean, these steps will help you get the most out of your treatment. So, sit back, relax, and get ready to put your best face forward!
Post-Facial Treatment Guide
Our Post-Facial Treatment Guide is here to help you maintain that fresh, glowing look long after you've left the spa. Follow these tips to keep your skin happy, healthy, and hydrated. From gentle cleansing routines to avoiding the sun's harsh rays, we've got all the advice you need to make the most of your facial. Think of this guide as your skin's new best friend!
Waxing Clients
Pre-care Waxing Guide
Our Pre-care Waxing Guide is your go-to resource for prepping your skin before any waxing appointment. Follow these simple steps to ensure a smooth, comfortable, and effective waxing session every time!
Post-care Waxing Guide
Follow our Post-Waxing Treatment Guide for a step-by-step approach to keep your skin happy and healthy. From soothing showers to moisturizing like a pro, we've got all the tips you need to pamper your skin and maintain that silky glow. Because let's face it, you deserve nothing less!
SSB Pre-Facial Treatment Guide
How should I prepare for my facial treatment?
Fill out e-forms
Pause exfoliation products (scrubs, AHAs, BHAs) and shaving 48 hours before
Stop using retinol 1 week before
Avoid sunbathing and tanning before treatment
Drink plenty of water before visit
Avoid caffeine and alcohol 24 hours before appointment
Avoid eating a full meal right before
Arrive with a clean face
Wear loose, comfortable clothes
Remove jewelry before treatment
Why do I need to pause exfoliating before my facial?
Exfoliating products like scrubs, AHAs, and BHAs can make your skin more sensitive. Giving them a break for at least 48 hours before your facial ensures your skin is in the best condition for treatment.
What should I do if I regularly use retinol?
If you use retinol regularly, take a break for a week before your facial. This mini-vacation for your skin helps reduce sensitivity, making your experience even more enjoyable.
Is it okay to tan or sunbathe before my appointment?
Nope! Avoid sunbathing or tanning before your treatment. Sunburned skin is traumatized and inflamed, and while we can still perform treatments, they will be adjusted to support healing and reduce inflammation.
How important is hydration before my facial?
Very important! Drinking plenty of water before your visit helps keep your skin hydrated and happy, enhancing the overall results of your facial.
Should I avoid any foods or drinks before my facial?
Yes, consider cutting out caffeine and alcohol 24 hours before your appointment. Also, try not to eat a full meal right before—keeping it light ensures you’re comfortable and relaxed.
Do I need to arrive with a clean face?
Absolutely! Arriving with a clean, makeup-free face gives us a blank canvas to work on, so your skin can fully absorb all the benefits of your facial.
What should I wear to my appointment?
Wear loose, comfortable clothing. You’ll be undressing from the waist up for the facial, so cozy attire is best.
Can I keep my jewelry on during the facial?
It’s best to leave your jewelry at home or be ready to remove it before your treatment. Necklaces and other accessories can get in the way of your pampering session.
Whom should I contact if I have more questions before my appointment?
Feel free to reach out to our team anytime! We're here to ensure you have the best experience possible. You can contact us via our contact form or text. We're always happy to help!
SSB Post-Facial Treatment Guide
How do I keep my skin stays glowing and healthy after your facial treatment?
Use sunscreen with SPF 30 for daily protection.
Drink plenty of water to keep your skin hydrated.
Use a mild cleanser and treat your skin gently.
Moisturize regularly to maintain skin health.
Avoid wearing makeup for a day.
Skip heavy workouts for a day or two.
Avoid direct sunlight to protect sensitive skin.
Change your pillowcase regularly.
Refrain from touching your face.
Avoid popping pimples.
Skip exfoliating for a few days.
Avoid hot showers and saunas on the same day.
Why is it important to use sunscreen after a facial?
After your facial, your skin is more sensitive and needs protection from harmful rays. Opt for a sunscreen with an SPF of 30 that offers broad-spectrum protection against UVA, UVB, and HEV rays. Make it a daily habit to keep your skin safe and healthy!
How can I keep my skin hydrated post-treatment?
Water is your skin's best friend. Drink plenty of it to keep toxins at bay and your skin glowing bright. Hydrated skin is happy skin!
What type of cleanser should I use after my facial?
Use a mild cleanser and treat your skin gently, like a delicate flower petal. Pat your skin dry with a towel instead of rubbing. Gentleness is key!
How often should I moisturize after my facial?
Moisturize, moisturize, moisturize! Think of it as giving your skin a comforting hug. Keeping your skin well-moisturized will help maintain its health and glow.
Is it okay to wear makeup after my facial?
Give your skin a breather and enjoy a makeup-free day right after your facial. Your skin will appreciate the freedom, and you'll feel liberated!
Should I avoid exercise after my facial?
Yes! Consider this an official excuse to skip the gym for a day or two post-facial. Heavy workouts can lead to sweating and open pores, which we want to keep clear and happy.
Can I go outside in direct sunlight after my facial?
It's best to play hide-and-seek with the sun and avoid direct sunlight after your facial to protect your sensitive skin.
How often should I change my pillowcase?
Regularly changing your pillowcase provides your skin with a fresh, clean bed to rest on every night. Clean sleeping habits are essential for healthy skin.
Should I touch my face after a facial?
Adopt a hands-free approach! After a facial, your pores are open, so avoid touching your face to keep unwanted bacteria away.
What should I do if a pimple appears after my facial?
If a pesky pimple pops up, resist the urge to pop it. Patience is a virtue here, and popping can lead to unwanted marks and infections.
Can I exfoliate after my facial?
Give your skin a mini vacation from scrubbing or exfoliating for a few days after your facial. Your skin needs time to heal and rejuvenate.
Should I take hot showers or use a sauna after my facial?
Take a break from hot showers and saunas on the same day as your facial. Think of it as a spa day for your pores—relaxed and calm!
Feel free to text us with any questions or concerns at (240) 805-0625. We've got you covered!
Pre and Post-Waxing Care FAQs
Pre -Waxing Care
How do I prepare for my waxing session?
Let hair grow for 4 weeks.
Avoid waxing if taking Accutane or using topical acne treatments.
Pause retinoids and hydroxy acids 7-10 days pre-wax.
Avoid manual exfoliation 48 hours before waxing.
Limit sun exposure 48 hours before waxing.
Avoid spray tans before waxing.
Schedule waxing appointments 48 hours before special events.
Moisturize with an unscented product before waxing.
Avoid consuming alcohol before waxing.
Be freshly bathed and wear a tampon during your menstrual cycle.
Wear loose, comfortable clothing to your appointment.
How long should my hair be before waxing?
To ensure effective hair removal, your hair should be at least a quarter-inch long (approximately 0.75 cm). Avoid shaving or tweezing the area to be waxed for at least 2 to 4 weeks before your appointment.
Can I use prescription acne treatments before waxing?
It is not advised to wax any part of the body if you are taking Accutane or using topical acne treatments. Retinoids and hydroxy acids can make your skin sensitive and thin, leading to skin lifting during waxing. Pause their use 7-10 days pre-wax and resume 72 hours post-wax.
Should I exfoliate before my waxing appointment?
Avoid manual exfoliation at least 48 hours before your waxing service to prevent skin sensitivity and potential lifting during the process.
Can I be out in the sun before my waxing appointment?
Limit your sun exposure at least 48 hours before your waxing service to avoid skin sensitivity.
Can I get a spray tan before waxing?
Wait at least 48 hours post-waxing to get a spray tan, as hard wax will remove spray tanning.
When should I schedule my waxing appointments?
Schedule your appointments at least 48 hours before special events or vacations to account for potential adverse reactions. Avoid getting waxed immediately after working out or sweating heavily.
Should I moisturize before my appointment?
Yes! Moisturizing before a hard waxing service improves hair removal results. Use an unscented moisturizer to avoid adverse reactions like redness, rash, and swelling.
Can I drink alcohol before my waxing appointment?
Avoid consuming too much alcohol before your appointment, as it thins your blood and can make your skin more sensitive to the wax. Hydrate by drinking water instead.
Is it okay to wax during my menstrual cycle?
Yes, but we request that you are freshly bathed and wearing a tampon. Be aware that you may be more sensitive five days before, during, or directly after your menstrual cycle.
Can I take pain relievers or use numbing cream before my wax?
We do not recommend using pain relievers or numbing creams until you've experienced at least one wax with us. Most clients find they don't need these products after trying our waxing services.
Should I wear specific clothing to my waxing appointment?
Wear loose, comfortable clothing to your appointment to prevent skin irritation. Opt for breathable cotton fabrics that give your skin room to breathe.
Post-Waxing Care
What should I do after my waxing appointment?
Moisturize and exfoliate regularly.
Avoid direct sun exposure for 24 hours post-wax.
Take lukewarm showers for 24-48 hours post-wax.
Avoid heavy workouts for 24 hours post-wax.
Wait 24-48 hours before engaging in sexual activities.
Start exfoliating 2-3 times a week, 48 hours post-wax.
Hydrate your skin daily with fragrance-free moisturizer.
Avoid shaving between wax appointments.
Wear loose, breathable clothing post-wax.
Clean the waxed area with a mild, non-alcoholic cleanser.
Change pillowcases after facial waxing.
Contact a healthcare professional if experiencing prolonged redness or discomfort.
Consult providers before getting additional services like facials or tanning.
Why should I exfoliate?
Developing a post-waxing routine that includes moisturizing and exfoliating will keep your skin smooth and help prevent ingrown hairs.
Can I go out in the sun after waxing?
Avoid direct sun exposure for at least 24 hours post-wax to prevent skin damage.
Are hot baths or saunas okay after waxing?
Stick to lukewarm showers for 24-48 hours post-wax, as hot water can irritate your skin and open pores, making them prone to infection.
Can I work out after waxing?
Refrain from heavy workouts for 24 hours post-wax to avoid irritation and breakouts caused by sweat.
Is it okay to have sex after waxing?
Wait for 24-48 hours before engaging in sexual activities, especially after bikini or Brazilian waxes, to avoid irritation and ingrown hairs.
When should I start exfoliating again?
Start gently exfoliating in the shower 2-3 times a week, 48 hours post-wax. This helps prevent ingrown hairs by removing dead skin cells.
How often should I moisturize post-wax?
Hydrate your skin daily with a fragrance-free moisturizer to keep it feeling great and extend the life of your wax.
Can I shave between wax appointments?
Avoid shaving between wax appointments to prevent ingrown hairs and itching.
What should I wear after waxing?
Wear loose, breathable clothing for a day or two post-wax to avoid friction and irritation. Cotton underwear is recommended after a bikini or Brazilian wax.
How should I clean the waxed area?
Clean the waxed area regularly with a mild, non-alcoholic cleanser to prevent infection and reduce inflammation. Avoid touching the freshly waxed area to prevent transferring bacteria.
Should I change my pillowcase after facial waxing?
Change your pillowcase after a facial wax to avoid introducing bacteria to your freshly waxed skin, reducing the risk of breakouts or irritation.
What if I experience prolonged redness or discomfort?
If you experience prolonged redness, swelling, or discomfort, reach out to us or consult a healthcare professional.
Can I get other services like facials or tanning after waxing?
Consult the providers of any additional services like facials or tanning for the most up-to-date guidelines and possible contraindications to ensure your safety and well-being.
What are your post-wax product recommendations?
Exfoliators:
SSB Sugar Scrub
Other brand commercial sugar scrubs (unscented)
DIY sugar scrub recipe
Moisturizers:
SSB Post Wax Serum
Unscented Organic Jojoba Oil
For Ingrown Hair Sufferers:
Lira Clinical Balancing Lotion
Lira Clinical Pro-Pads
SSB Botanical Oil
When in doubt, just text us at (240) 805-0625. Here's to being as smooth as a dolphin!
Happy waxing, everyone!